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Docutize
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Help centerAnswers from your own manualsCustomers get answers written only from your manuals, with the sources listed.Warranty claimsClaims that arrive ready to approveRegistrations, cover checks, photos and tracking, so you can say yes in one look.ShippingApproved claims, on their wayBuy labels on your own Shippo account or send your warehouse a ready-made file, with tracking to your customer.Support inboxThe whole story on one screenRequests, chat hand-offs and email replies in one inbox, with every order and claim beside them.Step-by-step guidesFixes customers do at homeBuild step-by-step repair guides with your own photos and marked-up arrows.AnalyticsWhat's claimed most, and whySee which products, parts and reasons your claims keep pointing to.
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Docutize

Help center, warranty claims and support inbox for hardware brands, all under your name.

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Customers

Brands that run on Docutize

Real brands and their real customers. Each one's help center, warranty claims and support, under its own name.

Makertech 3D

Birmingham, UK

Open-source, tool-changing 3D printers: the ProForge range.

Read the case study

Founding brands

Your brand, on this page next

Docutize is opening to a few more hardware brands before it opens to everyone. Bring your manuals and your warranty policy; we set your help center and claim request types up with you, and shape what comes next around how your team works.

Join the waitlist

  • Set up with you

    Your documents, products, parts and orders in, your help center and claim request types set up, with us on the call.

  • A say in the product

    What your team runs into shapes what gets built next, and you hear first when it ships.

  • Your story, told your way

    A case study on this page, with only what you choose to share, in your words.

See one live

Every help center on Docutize is public. Open one and ask it something.

Makertech 3D's help center(opens in a new tab)

Your customers, looked after under your name.

Docutize opens to new brands soon. Join the waitlist and we'll email you when it does.

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